Privacy Policy

Because DropFi is a non-custodial wallet we do not collect, store, or access your name, email address, government ID, or any other personal identifying information unless you voluntarily provide it via support channels. We do not have access to or store private keys, seed phrases, wallet credentials, or any digital asset balances. Your privacy is our priority. We cannot access your funds or personal data.

To improve performance and stability, we may collect non-personal, technical data: device type, OS version, and language; app version and crash logs; non-identifiable usage metrics (e.g., screen views, error events). This data is anonymized, aggregated, and used solely for diagnostics and app improvement. Users may opt-in to share limited usage data via app settings.

If you contact our support team, we may temporarily retain your email or communication to resolve your issue. Once resolved, this information is purged unless otherwise required by law. We do not associate support inquiries with any on-chain activity or wallet address.

Any data collected (e.g., device logs or crash reports) is used strictly for improving app performance, diagnosing bugs and errors, and ensuring compliance with app store policies. We do not use this data for profiling, marketing, or resale.

We do not sell, trade, or rent your data. We may share non-personal data only with infrastructure providers (e.g., analytics tools, app crash services) or legal/regulatory entities if compelled under subpoena or court order. All third-party services used by DropFi must meet industry-standard security and privacy protections.

The DropFi app does not use cookies or tracking technologies in the traditional browser-based sense. However, app stores or device OS features may collect app usage data independently. You are subject to Apple's or Google's respective privacy policies when downloading the app.

We use encryption and secure development practices to protect against unauthorized access. DropFi cannot recover lost wallets or access credentials under any circumstances. Technical logs are retained for 90 days. Support inquiries are retained only as long as needed for resolution.

DropFi is not intended for users under 18. We do not knowingly collect or solicit data from minors. If you are a parent or guardian and believe your child has submitted data, please contact us immediately.

DropFi operates from the United States. If you are accessing the app from outside the U.S., you consent to the processing and transfer of information in and to the United States and other jurisdictions.

DropFi complies with applicable data protection laws. We do not sell personal data (CCPA). We do not process personal data or engage in profiling (GDPR).

Because DropFi does not collect PII, traditional data subject rights (e.g., access, deletion, portability) may not apply. If you opt into analytics or submit data via support, you may request deletion by emailing support@dropfi.app.

We may update this policy periodically. The revised version will be posted within the app and/or on our website. Your continued use of DropFi after such changes constitutes your consent.

For questions, concerns, or data inquiries: support@dropfi.app. DropFi LLC, 539 W Commerce St. STE 3170, Dallas, TX 75208.